At What About Law Professional Corporation, we are committed to safeguarding the personal information we collect, use, and disclose while providing legal services. We do so in compliance with applicable privacy legislation and regulatory requirements, and in alignment with our professional and ethical obligations. This Privacy Policy complements our duty of client confidentiality and outlines, in general terms, how we handle personal information relating to clients, website users, and other individuals.

Personal Information Under Canadian privacy legislation, “personal information” refers to any information about an identifiable individual, excluding standard business contact details such as name, job title, business address, and business phone or fax number.

We are accountable for all personal information in our custody or control and have implemented internal policies and procedures to ensure its protection. As legal professionals, we are also bound by the Law Society of Ontario’s strict confidentiality rules. This means all client information and documents in our possession are held in the strictest confidence and may only be disclosed under exceptional legal circumstances.

Additionally, communications between clients and our legal team are protected by solicitor-client privilege, which can only be waived by the client or overridden in limited legal circumstances.

Collection, Use, Disclosure, and Retention We collect personal information directly from clients and individuals when necessary to provide legal services or respond to inquiries. We do so through fair and lawful means and limit the information we collect, use, or disclose to only what is reasonably required to fulfill those purposes. Personal information is retained only as long as necessary to meet those objectives and to comply with applicable legal obligations.

Online Communications Visitors to our website may choose to provide personal information in order to receive publications, register for events or seminars, participate in surveys, or request specific services. Information provided for these purposes is used solely for the reason it was submitted. If you have attended a past event or subscribed previously, we may combine that information with new data you provide online.

Email Communications From time to time, we may send emails to clients, subscribers, or other individuals in our contact database. These communications may include legal updates, newsletters, invitations to seminars, or firm announcements. Each message includes an option to unsubscribe, allowing you to opt out of future communications at any time.

External Links Our website may contain links to third-party websites. Please be aware that these sites may also collect personal information and utilize cookies. What About Law Professional Corporation is not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before submitting any personal data.

Challenging Compliance and Contacting Us We welcome questions or concerns regarding our privacy practices. If you wish to challenge our compliance with this Privacy Policy or applicable privacy laws, please contact our office. We are committed to investigating and resolving all complaints in a timely and respectful manner.